Frequently Asked Questions

What’s the best format to submit artwork?

We prefer artwork be submitted in vector format (EPS, AI or PDF) which will allow us to produce the highest quality product. If you don’t have your artwork in vector format or not sure what vector format means, just send us your artwork in the highest resolution available, and we’ll be happy to recreate in vector format for a small fee.

Do you offer other brands or styles?

Absolutely! We have access to all major brands and styles including Comfort Colors, Alternative Apparel and Under Armour. Please contact us and we'll do our best to find exactly what you're looking to order.

Can I mix and match different shirt colors and styles?

Yes! As long as your artwork size, colors and placement is the same for all items, you can mix and match brands, styles and sizes. To place a mix and match order, please contact us and we’ll create a custom invoice for your order.

What is your return policy?

Unfortunately, we cannot accept returns on customized orders unless there is a printing or embroidery error that differs from the approved digital production proof or the blank items themselves are materially flawed. If an issue does occur, Ink Taco will happily replace or refund any item(s) with an issue. All returns must be requested within 5 business days of receipt of goods.