Terms of Service

This website is operated by Ink Taco LLC. Throughout the site, the terms “we”, “us” and “our” refer to Ink Taco. Ink Taco offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or placing an order with us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website.

Digital Production Proof

Shortly after your order has been placed, Ink Taco will provide you with a digital production proof via email. Your digital production proof will include a mock up and list detailed specifications for the artwork colors, sizes and placements. At this point, you will have the opportunity to request any edits or changes, or if completely satisfied, give your final approval to proceed with production. Please review your digital production proof very carefully to ensure the details of your artwork are accurate and correct. Once approval has been given, you will not be able to make any additional changes.

Two Week Turnaround

Once your digital production proof has been approved, we will start production and deliver your order within two weeks. In the instance you need your order sooner than two weeks, please contact us prior to placing your order so we can confirm whether we can expedite your order. A rush fee may apply.

Ink Taco is not responsible for any shipping delays caused by the shipping company or service outages due to extreme weather conditions.

Payment Terms

All orders must be paid in full before we will start production. If you’re paying by check, we will not start your production until your check has cleared, unless otherwise pre-approved by Ink Taco.

Out of Stock and Back Orders

On occasion, an apparel item ordered may be out of stock or on back order. Ink Taco cannot guarantee the availability of every apparel item listed on our website and is not responsible for any items of out of stock or on back order. If an item from your order is currently unavailable, we will notify you immediately and provide you with a list of possible alternatives, or offer you a full refund of your order.

Quality Assurance

We do our best to check every garment as it comes off of the press, however we are humans and there are times when mistakes will unintentionally leave the shop. All customer are given up to 5 business days look over each item of their order and make us aware of any issues covered under our return policy.

Returns

Unfortunately, we cannot accept returns on customized orders unless there is a printing or embroidery error that differs from the approved digital production proof or the blank items themselves are materially flawed. If an issue does occur, Ink Taco will happily replace or refund any item(s) with an issue. All returns must be requested within 5 business days of receipt of goods.

If you have any questions or an issue with your order, please contact us at 1-888-INK-TACO or help@inktaco.com

Blank Apparel Disclaimers

Blank Apparel Color Disclaimer:

Due to many contributing factors which can change the way you “see” the colors, we cannot guarantee that the colors displayed on the website will exactly match the color of the product. We have gone to great lengths to portray colors as accurately as possible. If you have any doubts or uncertainty, please contact us and we’ll be happy to ship you unprinted apparel samples for a small sample fee.

Blank Apparel Satisfaction Disclaimer:

Every customer is different and has a unique set of preferences and opinions on fit, quality and comfort of apparel items. Therefore, Ink Taco will not be responsible for your satisfaction with the blank apparel items chosen for your custom order. We are happy to provide our opinions based on our experience, expertise and customer feedback however you are ultimately responsible for doing your own due diligence and making your own purchase decision. If you have any doubts or uncertainty, please contact us and we’ll be happy to ship you unprinted apparel samples for a small sample fee.

Order Changes

Unless an item is out of stock or on back order, any changes made to your order quantity or apparel items will be subject to a $50 change fee plus any additional costs associated with making the change. Please note, any changes to your order quantity or apparel items after your digital production proof has been approved will also delay the delivery of your order.

Order Cancellations

Cancellations made after an order has been placed will be subject to a 15% restocking fee plus any additional fees required to cover services already rendered. No cancellations will be accepted once production has begun on the order.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Right to Refuse Service

We reserve the right to refuse service to anyone for any reason at any time.

Everything Else

Please contact us at 1-888-INK-TACO or help@inktaco.com